By Administrator on 1/26/2020 2:47 PM

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You can easily create a chat Bot for your website using Power Virtual Agents

By Administrator on 6/9/2019 10:15 PM

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The Dynamics 365 Virtual Agent for Customer Service is a web based application that allows you to easily create a bot that interacts with your customers.  In this article we will implement an enhancement that allows it to retrieve help desk tickets based on a custom search